Prepare
Understand the customer, the market, the problem, and the result they are actually buying. No message gets written before this is real.
Create
Build the message, experience, campaign, and process — designed around the decision, not around the org chart.
Destroy
Kill the assumptions and activities the evidence says are not working. This is the phase most companies skip — and why they stall.
Review
Study behaviour, results, friction, and feedback. Wins and losses are both data.
Renew
Fold what you learned back into the system and move again — sharper, faster, harder to ignore.